Free Returns

BestPair.com makes returns easy and we don't charge you a thing. So, no matter what your reason is, U.S. customers can returns items up to 365 days from the shipping date for free.

  1. Contact our Customer Service Team to request your free return shipping label. They'll need to know your name, order number, the reason for return and whether you would like a refund or exchange.
  2. Next, you'll receive an email with a link to print the shippig label—you can also contact us to mail you a label instead. Every label is marked with a Return Merchandise Authorization (RMA) number; please note that items wthout an RMA number will not be eligible for return.
  3. Finally, package your item (ideally in its original box), put the label on, and mail it back.
  4. Within five days of receiving your return, we'll inspect the shipment and apply a credit to the original payment method or send a replacement item to you at no charge. Whatever you decide.
Free return shipping is only eligible on orders placed and shipped to an address in the U.S. International shipments and some U.S. territories, APO/FPO/DPO, and U.S. protectorates will be required to pay return postage.